Privacy Policy

1. Introduction

AuditFirst Medical Billing ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of any information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.audit1stbilling.com or use our services.

This website does NOT collect, store, or transmit Protected Health Information (PHI). We are a medical billing service provider, but this website is for informational and business inquiry purposes only.

2. Information We Collect

2.1 Information You Provide

When you contact us through our website, we collect:

• Name and contact information (email, phone number)
• Practice/organization name
• Specialty or industry
• Number of providers
• Service inquiry information
• Any additional information you choose to provide in contact forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Schedule consultations and demonstrations
• Send service information and updates
• Improve our website and services
• Analyze website usage and trends
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

4.1 Service Providers

• Google Forms: For contact form submission and response collection
• Vercel: For website hosting

4.2 Legal Requirements

We may disclose information if required by law or in response to valid legal processes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. HIPAA Notice

IMPORTANT: This website and contact forms are NOT intended for the submission of Protected Health Information (PHI) as defined under HIPAA.

Do not submit:

• Patient names or identifiers
• Medical record numbers
• Diagnosis or treatment information
• Insurance member IDs
• Any other PHI

For existing clients: PHI is handled through secure, HIPAA-compliant channels covered under our Business Associate Agreement (BAA), not through this public website.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Functional Cookies: Remember your preferences

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Your Rights and Choices

You have the right to:

• Access the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at: info@auditfirstbilling.com

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

AuditFirst Medical Billing
Email: info@auditfirstbilling.com
Phone: 323 853 7896
Website: www.audit1stbilling.com