Terms of Service

1. Acceptance of Terms

Welcome to AuditFirst Medical Billing ("Company," "we," "our," or "us"). By accessing or using our website www.audit1stbilling.com (the "Website") or our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

2. Description of Services

AuditFirst Medical Billing provides revenue cycle management services to healthcare providers, including but not limited to:

• Insurance verification and eligibility
• Medical coding (CPT, ICD-10, CDT)
• Claims submission and management
• Payment posting
• Accounts receivable management
• Denial management and appeals
• Patient billing and statements
• Compliance and financial reporting

This Website provides information about our services and facilitates initial contact. Actual service agreements are governed by separate written contracts (Service Agreements).

3. Website Use

3.1 Permitted Use

You may use this Website for lawful purposes only, including:

• Learning about our services
• Contacting us for inquiries
• Accessing educational resources and information

3.2 Prohibited Use

You may not:

• Submit Protected Health Information (PHI) through this Website
• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Impersonate another person or entity
• Scrape, harvest, or collect information from the Website
• Interfere with the proper functioning of the Website

4. PHI and HIPAA Disclaimer

CRITICAL NOTICE: This Website is NOT a secure portal for transmitting Protected Health Information (PHI).

DO NOT submit PHI through contact forms, emails from this site, or any public-facing communication channel.

PHI includes but is not limited to:

• Patient names or identifiable information
• Medical record numbers
• Diagnosis or treatment information
• Insurance information containing patient identifiers
• Any of the 18 HIPAA identifiers

For existing clients: PHI transmission is handled through secure, HIPAA-compliant systems covered under our Business Associate Agreement (BAA), not through this Website.

5. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of AuditFirst Medical Billing and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our express written permission.

6. Disclaimer of Warranties

THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

• The Website will be uninterrupted or error-free
• Defects will be corrected
• The Website is free of viruses or harmful components
• Information on the Website is complete, accurate, or current

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDITFIRST MEDICAL BILLING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THIS WEBSITE.

Our total liability for any claims arising from your use of this Website shall not exceed $100.

8. Indemnification

You agree to indemnify, defend, and hold harmless AuditFirst Medical Billing and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Website
• Your violation of these Terms
• Your submission of PHI through this Website
• Your violation of any third-party rights

9. Service Agreements

These Terms govern only the use of this Website. If you engage our medical billing services, a separate Service Agreement will govern that relationship, including:

• Scope of services
• Pricing and payment terms
• Business Associate Agreement (BAA)
• Confidentiality obligations
• Term and termination
• Liability and indemnification

10. Third-Party Services

Our Website may use third-party services including:

• Google Forms: Contact form submissions
• Vercel: Website hosting

Your use of these services is subject to their respective terms and privacy policies.

11. Links to Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

13. Termination

We may terminate or suspend your access to the Website at any time, without notice, for any reason, including violation of these Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which AuditFirst Medical Billing is headquartered, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AuditFirst Medical Billing regarding the use of this Website.

18. Contact Information

For questions about these Terms, please contact us:

AuditFirst Medical Billing
Email: info@auditfirstbilling.com
Phone: 323 853 7896
Website: www.audit1stbilling.com